Policy templates / Conflicts of Interest Policy
Charity Conflicts of Interest Policy Template (Free, UK)
Highlighted parts are yours to complete. A starting point to adapt, not legal advice.
1. Purpose and who this applies to
This policy explains how [your charity] identifies and handles conflicts of interest, so that our decisions are made only in the charity's best interests and can be trusted.
It applies to all our trustees, including anyone co-opted onto the board or a committee. Trustees are responsible for following it, and the board owns it.
2. What we mean by a conflict of interest
A conflict of interest is any situation where a trustee's duty to act only in the charity's interests could be affected, or could reasonably look as if it might be affected, by something else. There are two main kinds:
- A conflict of financial interest, where a trustee, or someone connected to them, could gain or lose money or another benefit from a decision. "Connected" includes a trustee's family, close friends, and any business or organisation they are involved with.
- A conflict of loyalty, where a trustee's judgement could be pulled by loyalty to another person or organisation, even if they gain nothing themselves. An example is a trustee who also serves on the board of another body we work with or fund.
A conflict can be real or perceived. If a reasonable member of the public would question whether a trustee could be impartial, we treat it as a conflict and handle it under this policy.
If someone who wants a decision from you offers a gift or hospitality, decline it or declare it.
3. Your duty to declare
Every trustee must tell the charity about their relevant interests. This is an ongoing duty, not a one-off:
- Declare your interests when you join, and again if anything changes.
- Declare any conflict as soon as you become aware of it, including at the start of a meeting, before an item is discussed, if it affects that item.
- If you are unsure whether something counts, declare it anyway and let the rest of the board decide how to handle it.
The chair will ask for declarations at the start of every board meeting as a standing agenda item.
4. Our register of interests
[Your charity] keeps a register of interests listing each trustee's relevant interests, for example paid work, other trusteeships or directorships, and significant connections to organisations we deal with.
- The secretary or governance lead [name the person] keeps the register up to date.
- Each trustee checks and confirms their own entry at least once a year, and tells us of any change in between.
- Trustees can see the full register at any time.
Keeping the register current is what lets us spot conflicts before they affect a decision.
5. Handling a conflict in a decision
When a conflict affects a decision, declaring it is not enough on its own. The conflicted trustee must not influence the outcome. Our default steps are:
- The trustee declares the conflict before the item is discussed.
- They do not vote on that item, and their vote is not counted towards the quorum for it.
- Where the conflict is significant, they leave the room, or the call, while the item is discussed and decided, unless the rest of the board asks them to stay to answer questions.
- The remaining trustees decide whether the decision is in the charity's best interests.
For example, if a trustee owns an IT firm that has bid to build our new website, they declare it, leave the room while the item is discussed and decided, and their vote is not counted towards the quorum. The unconflicted trustees make the decision.
If a conflict affects so many trustees that the others cannot make a valid decision, we will check our governing document for what to do, and seek advice or the Charity Commission's authority if needed.
6. Payments and benefits to trustees or connected people
Some conflicts are too serious to be managed just by stepping back from a decision. If a trustee, or someone connected to them, stands to receive a payment, contract, job or other benefit from the charity, stepping back is not enough on its own. We must also have proper authority to provide the benefit.
- Trustees generally cannot be paid or receive a benefit from their charity unless there is clear authority for it4, whether in our governing document, in charity law, or from the Charity Commission.
- A trustee cannot use their position to authorise a benefit to themselves or a connected person.
- The conflicted trustee takes no part in the decision, however good the arrangement looks.
How we check that authority, record it, and disclose it in our accounts is set out in our Trustee Expenses Policy. Follow that policy before any payment or benefit to a trustee or connected person is agreed.
For example, if a trustee presses the board to give paid work to a partner, child or close friend, that is a conflict of loyalty: they must take no part in that decision, and we still need proper authority before any payment is made.
A trustee or their family using our services on the same terms as anyone else is not normally a problem. Declare it, and take no part in any decision about your own case.
7. Recording conflicts and decisions
We record, in the minutes of the meeting:
- who declared a conflict and what it was
- how it was handled, including that the trustee did not vote and, where relevant, left the room
- the decision reached and why it was in the charity's best interests
A clear record is our evidence that the conflict was handled properly. Serious conflicts are also noted in the register of interests.
8. If this policy is not followed
If a trustee does not declare a conflict, or takes part in a decision they should have stepped back from, they should tell the chair as soon as they realise. The board will review the decision and correct it if it can. Where the failure has caused significant loss or harm, the board will assess and report it under our Serious Incident Reporting Policy.
9. Reviewing this policy
The board reviews this policy at least every two years, and sooner if the law or our governing document changes. Approved by the trustees on [date]. Next review due [date].
More about this policy
When you need it
Managing conflicts of interest is a legal duty[2], not an optional extra. Trustees must act only in their charity's best interests, and a conflict of interest is anything that could stop a trustee doing that, or could reasonably look as if it might. That duty comes from charity law and is explained in the Charity Commission's guidance for trustees.
Having a written policy is strongly expected of every charity and is how you show the Commission, your auditor and your funders that you take the duty seriously. The Charity Commission's guidance CC29 says every charity should have a way to identify, prevent and record conflicts[1]. A short policy and a register of interests are enough for most charities to do this well.
Every charity in England and Wales needs one, whatever its size. A small charity does not need a long document. It needs the core steps below, actually used at every meeting. This template is a starting point, not legal advice. If a situation is complex or unusual, check CC29 or take advice.
What it protects against5 examples
A trustee's own business, or one they have a stake in, is put forward for a paid contract (IT, building work, consultancy) and they stay in the room and vote it through.
The trustee declares the interest before any discussion, leaves the room for the decision, does not vote, and the board records that it got the work at a fair price and considered other options.
A trustee or senior staff member pushes to hire, or award paid work to, a spouse, partner, child or close friend.
The connection is declared up front, the connected person takes no part in the appointment or pay decision, and the recruitment is run openly on merit with the process written down.
A trustee also sits on the board of, or works for, another organisation the charity is about to fund, partner with, or buy from, so their loyalty is split.
The dual role is on the register and declared at the meeting, and the trustee steps back from that specific decision so the charity's interest comes first.
A trustee takes part in setting their own expenses, pay, or a personal benefit, or accepts gifts or hospitality from a supplier that could sway a decision.
Nobody decides on their own money or benefit, gifts above a small everyday value are declined or logged, and the charity can show no trustee gained personally from a decision they were part of.
An interest comes to light after a decision because it was never declared or written down, leaving the decision open to challenge or a Charity Commission complaint.
Every declaration and how it was handled is minuted at the time, so months later the charity can show exactly who stepped back and why.
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How to enforce it
Practical steps to make it live, not just filed:
- Keep a register of interests that every trustee and senior staff member fills in when they join and updates when things change. The chair or secretary owns it and asks everyone to check and re-sign it at least once a year.
- Put 'declarations of interest' as a standing item at the top of every board and committee meeting, so people declare before the relevant decision, not after.
- When someone declares, write in the minutes what the interest was and what happened next: whether they left the room and whether they voted. This is the proof if anyone asks later.
- Give people a simple rule for what to do so they are not guessing: if in doubt, declare it and let the rest of the board decide how to handle it. The chair makes the call on anything unclear.
- Check it is actually working by looking back once a year: is the register up to date, are new trustees completing it, and do the minutes show declarations being handled? Fix the gaps you find.
What larger charities add7
Pull one in only when it matches something you actually do:
- Gifts and hospitality Mid-size (£1m to £10m)+
- Conflicts involving staff and volunteers Mid-size (£1m to £10m)+
- Related-party transactions and our accounts Mid-size (£1m to £10m)+
- Conflicts in committees and delegated decisions Mid-size (£1m to £10m)+
- Group structures, subsidiaries and cross-appointments Large (£10m+)+
- Procurement, contracts and tenders Large (£10m+)+
- Transparency and training Large (£10m+)+
What people get wrong
- Downloading a large charity's conflicts policy with gifts registers, procurement rules and group-structure clauses, then not being able to run any of it.. Start with the core clauses only (sections 1 to 9). They meet the legal duty in full. Add gifts registers, staff declarations and the rest only when you actually have staff, contracts or subsidiaries that need them.
- Having a policy and a register, but treating declaration as the whole job, so the conflicted trustee still discusses and votes on the item.. Declaring is only step one. The conflicted trustee must not vote, is not counted in the quorum for that item, and steps out for significant conflicts. Record that this happened in the minutes.
- Approving a payment, contract or job for a trustee or their relative just because the trustee 'declared it and left the room'.. Stepping back does not create the power to benefit a trustee. Check first that you have authority, in your governing document, in law, or from the Charity Commission, and follow our Trustee Expenses Policy. If you don't have authority, don't proceed; get authority or advice first.
- Only asking about financial interests, and missing conflicts of loyalty.. Include loyalty conflicts, such as a trustee who also sits on the board of an organisation you fund, work with or compete with, in declarations and the register, even where no money is involved.
- Filling in the register once when someone joins and never looking at it again.. Ask trustees to review their entry at least yearly and update it whenever things change, and take fresh declarations at the start of every meeting.
Terms used here4
- conflict of interest
- Anything that could stop a trustee acting only in the charity's best interests, or could reasonably look as if it might.
- conflict of loyalty
- A conflict where a trustee's judgement could be pulled by loyalty to another person or organisation, even if they gain nothing.
- quorum
- The minimum number of people who must be present for a meeting's decisions to count.
- serious incident
- An event the Charity Commission expects trustees to report, such as significant harm, fraud or a major loss.
Sources6
Numbered to match the [n] citations in the template.
- Conflicts of interest: a guide for charity trustees (CC29), Charity Commission Commission guidance
- The essential trustee: what you need to know, what you need to do (CC3), the duty to act only in the charity's interests legal duty
- 5-minute guides for charity trustees (includes managing conflicts of interest), Charity Commission Commission guidance
- Charities Act 2011, trustee benefits and payments for services legal duty
- Charity Governance Code, Principle 3: Integrity (managing conflicts of interest and loyalty) good practice
- Charities SORP (Statement of Recommended Practice), related-party transaction disclosures good practice